Important Information

Welcome to www.mallickindustries.com If you continue to browse and use this website for purchase the product, you are agreeing to comply with the following terms and conditions of use, which together with our privacy policy govern www.mallickindustries.com relationship with you in relation to this website.

General Use

By using this website, you acknowledge and agree that :-

You are at least 18 years of age or have parental consent to use the website.

You will use the website for lawful purposes only and in accordance with these Terms and Conditions.

You agree not to interfere with the operation of the website or attempt to gain unauthorized access to any part of it.

Account Registration

In order to purchase products, you may be required to create an account with us. When registering, you agree to :-

Provide accurate, current, and complete information.

Maintain the confidentiality of your account login credentials.

Notify us immediately of any unauthorized use of your account.

Be responsible for all activities that occur under your account.

Ordering

Orders can be taken on our website by credit/debit card, Net Banking. Security of our online gateway is taken care of by authorized third party (please note, this will mean that you will be redirected to their site for payment to be taken). Parts are subject to availability and we cannot guarantee that all parts are available at all times, so please check via phone also whether product available or not. It is benefit to us and customer saves the time.

Shipping & Delivery

Once order placed and payment confirmation done by authorized staff we packed the product and shipping as per the policy. We make effort to dispatch product in good condition and deliver in a timely manner using the most appropriate courier service for the item purchased. Customs charges may apply depending on the country you live in. This should be inquired about with your countries border control before placing an order. We would not be responsible for any custom duty charges levied by your respective country.

Returns & Replacements

If you would like to return a product purchased from our store please get in touch our contact e-mail address with us within 10 days from the date of receiving the item. If a package is damaged on receipt please inform the delivery company and make sure to sign as such. If any item is ordered incorrectly from our site there will be our responsibility to replace the product. Items should only be fitted by a professional mechanic, if items are damaged whilst fitting; we take no responsibility in replacing it.

Payments

We are accepting the payment via debit/credit card / Net banking. Final currency conversions will depend on your credit card company’s exchange rate. Prices are subject to change at any time.

Manufacturer’s guarantee

If there is a separate manufacturer’s guarantee to which you may have recourse along with the warranty, this will be shown in each product description. This guarantee applies only to the specific product and your claims will be based on the guarantee conditions of the manufacturer and addressed to this manufacturer only.

Product Warranty

All products are warranty covered for a specific time. If a product is defective during the warranty period, please contact us via email or phone and share the original invoice/defective product pic for replacement. The same product will be shipped to the customer once all formalities are completed. Shipping charges will be borne by the customer in this case.

Privacy & Security

www.mallickindustries.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with your order and will never be sold to a third party.

Updating Account Information

You can update your account information at any time by logging on to your account on our website. You will also have the ability to unsubscribe from any newsletter correspondence on any of the emails or at any time on your account page